Desktop Support services
JasNET Consulting Inc. - (408) 257-3279 - email: desktopsupport.service@JasNETconsulting.com
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We offer individualized Desktop Support services customized to your specific requirements, as well as back-end, 24/7 Critical infrastructure and Server support.

Along with offering desktop support services and 24/7 support of your critical infrastructure, we also work with Building Management and Interior Design firms to ensure that tenants' computer networks are properly set up as they move into new quarters or just expand their existing computers. Our focus is to ensure that building moves are done with minimal disruption and on time and on budget.

Send us or call us:
  • San Francisco, 415-690-6598
  • Peninsula / San Mateo County, 650-948-8410
  • East Bay / Alameda County, 510-282-0550
  • South Bay / Silicon Valley, 408-836-7837

Desktop Support services

You are assigned an experienced support specialist who understands your software and hardware environment as well as your specific requirements.

Our support specialists have many years of experience working with end users and are typically Microsoft Certified Systems Engineers and are experienced in other, related fields.

We provide PC support by phone, pager, fax, e-mail, and on-site visit for:
  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access)
  • Microsoft FrontPage and Publisher
  • Microsoft Internet Explorer / Netscape


  • Adobe Acrobat PDF creation
  • QuickBooks
  • Scanning software
  • Other business applications


  • Windows XP, 2000, 2003 and prior versions
  • Networked copiers, faxes, printers
  • PC migration from old to new
Every desktop support specialist has a backup, who has been well-briefed on specifics about your account. Contact us to obtain a typical support specialist's profile.

Download our desktop support service overview (PDF file).


24/7 Critical infrastructure and Server support

Our back-end 24/7 server support group carefully monitors your critical infrastructure - including your network and servers - to ensure the proper functioning of your computing environment.

We monitor the 24/7 availability of your:
  • DSL or T1 modem
  • Firewall
  • Network switch
  • UPS battery failure
  • Power outage
  • Wireless Access Points


  • Hack and intrusion attempts
  • E-mail server
  • Web server
  • SQL server
The server support group and your desktop support specialist work together as a team to provide you an extremely high degree of network and computer availability.


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